Which payment methods do you accept?

We currently accept both Debit and Credit cards for your  SECURE PAYMENT GATE: Visa, MasterCard, American Express, JCB and Union Pay cards.

 

After filling in the application for Vietnam Visa, you will directly the payment system by Verisign and Verified by Visa Inc. Your personal and financial information is safe with us. We are dedicated to keeping the information you submit to us secure and private by using secure servers and encryption. When you book with us, you will be linked from our web pages to customized screens on secure server. Your information is encrypted during its trips across the internet to prohibit viewing by third party

Why was my payment rejected?

There are many reasons for failed transaction such as:

  • Not register online services at bank for online payment.
  • Insufficient fund  for payment (daily or monthly)
  • Incorrect card number

For Visa, MasterCard: During the payment flow you are asked to enter password of Verified by Visa or MasterCard SecureCode  program, but you did not complete this authentication step. Please contact your bank about this.

You should contact Issuer bank (Phone number displayed on the back of card) to help you solve this.

What is Verified by Visa (VbV) or MasterCard SecureCode (MSC)?

VbV or MSC  is a security program which ensures that payments using certain credit and debit cards are authenticated by the card holder with their bank at the time of the transaction. . If your card is enrolled with VbV or MSC, during the payment flow you will be asked to enter a password to verify that the transaction is authorised by the card owner before completion.

The password is issued by your bank to secure transactions via the internet. After submitting your card details at checkout, a new window will appear asking you to enter your password. If you do not enter your password correctly, or you close this window, your payment will not be authorised.

If you have forgotten your password or are having any problems, please contact your bank to help you solve this.



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